Payment is possible only through SEPA payments. A confirmation e-mail with the purchase info will be sent to you after the purchase. In case you don't receive the confirmation e-mail, please check your spam folder or contact us at firstname.lastname@example.org.
Non-EU citizens, who can't use SEPA payments, please contact us at email@example.com and we will find a solution.
When can I download my ticket?
Purchased tickets will be available after the payment has been confirmed by the merchant. SEPA payments usually take 1 business day to transfer and will be confirmed 1 business day after that.
My plans changed. I don't want this ticket any more. What can I do?
Nothing. Names on ticket cannot be changed and tickets cannot be returned to merchant. You should change your plans again.
Most probably there will be restrictions. Don't buy a ticket when you're sure you won't have a vaccination pass for that time or when you don't want to test yourself in case of need. We also recommend travel insurance that covers trip cancellation and tickets in case of infection.
PS: we follow all the rules.
I want to buy more than one tickets, but I don't know other persons name yet.
You can add Your name to more than one ticket BUT when other person is using it, You must accompany him/her in case of any suspicion.